Several years ago, Shirley gave me a Fossil chronograph watch. Sometime last year, the watch band broke so I've not been wearing it for about a year. This morning, I took the watch in to the Fossil store at South Coast Plaza to see if they can fix it. To my surprise, they found a pin that fits the wristband, fixed it, and also changed out the dead battery... all for free!
On the downside, I just saw an auction for the exact same watch on eBay; starting bid = $9.99.
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